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Our Reviews
Oliver.O
Package ordered the day before yesterday, arrived today!
The support confirmed that the delivery took place today, so it was! Especially because they were a gift..
My brother was impressed, both by the quality of the shoe, and for the handmade customization.
Benjamin.T
100% safe site guys, no problems encounteredšš»
Both me and my friends, we have ordered very often from this site, and we have never had any problems, both with deliveries and with assistance.
Beware of people who may have had problems but have not wanted to solve them, being that the assistance to me as to other my friends has always responded, I do not think we are unique XD
Josh.P
Great shoes!
Once a friend of mine told me about this site, being that I was looking for a certain shoe, namely the Lanvin.
Value for money I must say perfect, shipping times are also guaranteed.
Just have to buy another pair for my cousin lol
Amelia.T
Shoes are OK, delivery a little less..
The courier had some issues with me being absent, but fortunately, with assistance, we were able to get the package back in 3 days.
Had it not been for this flaw I would have given 5 stars..
Colin.T
Great customizations, not to mention support!
The assistance was not only very kind, but also very quick in asking for confirmation of my data! They helped me throughout the entire purchase process, from the moment I made it, to the moment the item arrived.
I will definitely recommend this site to my friends =)
James.P
Very bad service!
The product arrived with the broken hooks, and I waited 24 hours in the house to receive a shoe that I will not wear!!
If it had not been for the return and refund, I would have immediately reported the site to those responsible!
FAQ
Do you still have doubts or questions about the purchase or the item to buy?
How long does it take for the article to arrive?
The order will be shipped within 24 working hours and delivered within 24/48 hours. You will receive the tracking number of the package by email as soon as it is shipped.
Do I get a refund?
You can request your return no later than 30 days after receipt of your order | For more information about returns and refunds, see the dedicated page or search us on whatsapp.
What are my guarantees?
We offer our customers the possibility to request a return or a refund if the product does not meet the requirements or is damaged within 30 days.
For anything, please contact our Operators at the following address: +39 389 955 4884
Who can I contact if I have problems with my shoe size?
It is possible to contact us by email at any time and for any problem or request, whether it is a problem of size or delivery of the order.
We have a very attentive customer support team.
We make sure that the problem is solved as quickly as possible.
Will I receive assistance after the order has been placed?
Of course!
Many customers choose us for our assistance always active and available via Email, often found elsewhere.
The main task of our operators is not to sell but to assist.
We are extremely confident in the quality of our service and products, which is why we offer a 30 Day Money Back Guarantee as well as lifetime support from our operators.